Frequently asked support questions

How can a complete overview of all visits be seen?

There are four ways:

Toolbar panel
A timeline with all visits from birth onward is always displayed at the top of the page with all visits indicated by a marker. The timeline can be used to navigate between visits by clicking on the marker.

Visits drop-down list
When multiple visits in a very short time period are present, it may be easier to select the desired visit by clicking on the round button with the downward pointing arrow below the right hand end of the timeline. This list shows the date of each visit together with age, height, weight and measurement source.

Printed list
Open the Chart selection panel by clicking on the blue half-moon at the right of the screen. Select List and then the desired type from the selection shown to display a printable report.

Graphic overview
The growth chart is typically the first screen selected and of itself is an excellent review document creating a context for the visits and measurements. These exist for different measurements and can be printed.

How are new observations recorded?

Use the Patient data nodes in the Tree View on the left of the screen to navigate to the relevant section for recording attributional (fixed) information. The choices are:

Patient
Birth
Parent
Patient

Or Visit data information from:

Auxology
Puberty

Visit information requires a date to be entered by either:

Clicking the New Visit button on the toolbar

Selecting {New Visit} from the {File} sub-menu

Using the pre-defined keyboard shortcut Ctrl + F5

How do I get login credentials? (Available in GrowthXP Pro only)

Each GrowthXP installation has a system administrator responsible for creating and maintaining all user accounts. This person will register you as a user and give you your login credentials consisting of a user name and password.

How do I print a growth chart?

There are three steps:

Load the patient for whom the chart is required.

Open the Chart selection panel by clicking on the blue half-moon at the right of the screen and select the chart type by clicking one of the images.

Click the Print icon or right click in the graph and select Print from the menu.

How do I calculate BMI?

BMI and all other calculations are automatic once sufficient data has been entered. To view the BMI select Auxology in the Tree view. BMI’s can also be viewed by selecting the BMI chart..

How do I calculate a patient’s height velocity?

Height velocities are calculated automatically. To view them select Calculated values in the Tree view.